![]() It is very easy to use with an indispensable dashboard which can be intimidating at first, but appealing once you get the hang of it. It allows for up to 3 users of the programs from a single license unlike many other accounting packages within the same categories. It took care of all the accounting needs of our organization while I used it. Pros: A good product designed with small businesses in mind. So this is not so much a review of the software itself, but rather a warning to others who are upgrading from anything older then QB Pro 2014 that you may have a lot of difficulty retrieving your product code and you may not be able to convert your existing files to work with the new program. ![]() Now instead, I have wasted incredible amounts of time on a product that I cannot use.and now have to work out how to be refunded. According to QB Customer Service, I can have THEM install the program for $299 and they will convert the files. If it did say that, then I would not have bought this product, which obviously is of no use. Assuming that is true.the ad presentation MUST MAKE THIS PLAIN AND CLEAR UP FRONT!!! I have looked and looked again, and NOWHERE does it say that this will not update old files. This is just incompetent package design, period.ΔΆ) It gets worse!! After going through Phone Menu Hell trying to get a live Customer Service person (outsourced overseas) to speak to me, I was informed that this product will not upgrade my old data files from QB 2011 because Quickbooks only supports upgrades within 18 months after the old product is replaced with the next version. Is it really necessary to make someone have to go through that? All they had to do was insert a regular scratch off surface on the package or inside the package, and there would be no compromise of security. You can't install it without a license number, so this rendered the disk unusable. I finally was able to gently scratch off and reveal some of the numbers, but whatever adhesive they used on the label TOOK THE REST OF LICENSE NUMBER OFF WITH IT. My fingernail was not taking it off easily, so I continued to work at it, trying to peel it off. 1) The outside of the package said that I had to scratch off a label to reveal the license number. Overall: I just received this product, and I am furious for two reasons.
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